Image Technology Specialists, Inc.
  • Technicians
  • Wilmington, MA, USA
  • Base plus bonus
  • Base + Commission
  • Full Time

Company Car, Monthly Bonus, Full Benefits with Company Matched 401K


Are you a highly detailed, self-driven individual seeking autonomy and a fast paced environment? If so, Image Technology Specialists (ITS) has the perfect opportunity for you!

As a Field Service Technician, you will provide hands-on servicing of office equipment at various customer sites throughout the region. ITS' number one priority is to provide total customer satisfaction which we accomplish by being committed to the skill development of our employees through extensive ongoing training programs and an exceptional work environment.

This is a great opportunity for a challenging, rewarding and stable career.

Benefits:
* We offer competitive wages; salary commensurate with qualifications and experience.
Company Cars, Laptops and Cell Phones
Monthly bonuses; based on several factors including, BEI and efficiency.
Vacation and paid holidays
Comprehensive benefits to include: medical, dental, vision, company paid life insurance, and a 401(k) plan with a company match.

Image Technology Specialists, Inc; A XEROX Company is a leader in providing innovative document solutions and offers the most comprehensive range of products and services in the office technology industry.

Visit our website at www.its-xrx.com

Both experienced and entry-level candidates are encouraged to apply!

Image Technology Specialists is a drug free workplace and equal opportunity employer.



DUTIES

Responsibilities:
Restore equipment to proper working order through timely response and effective repair, to reduce customer down time of machine
Provide accurate call close information, parts usage reporting, and track and maintain accurate assigned inventory.
Communicate and interact with customers, sales, management, and administration in a way that is courteous, positive, and professional.
Use our customer service training to ensure high levels of customer satisfaction, as you'll engage with customers at their locations on a daily basis.
Perform other duties that support ITS and our service organization.



QUALIFICATIONS

Requirements:
Must have a high mechanical ability.
High School Diploma or equivalent.
Valid driver's license and good driving record.
Aptitude for working computers.
An understanding of basic computer networking is preferred.
Degree in electronic technology or a background in electronics is a plus.
High level of attention to detail and disciplined in record keeping.
Ability to work independently and handle stress well.
Commitment to providing outstanding customer service required.
Ability to lift 50 pounds, pull, lift, reach and transport equipment parts and boxes is required.

Image Technology Specialists, Inc.
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